Administrative Assistant

Summary

Administrative assistants perform a range of administrative tasks in an organisation.

Duties & Tasks

Administrative assistants may perform the following tasks:

  • sort and distribute incoming mail to areas and staff within the organisation and dispatch outgoing mail
  • write business letters, reports or office memos using word processing programmes
  • answer telephone enquiries from customers, attend to visitors and assist other staff in the organisation with their enquiries
  • operate a range of office machines such as photocopiers, computers and faxes
  • file papers and documents
  • undertake other duties such as banking, credit control or payroll functions.

Working Conditions

Administrative assistants may be required to carry out numerous tasks in a small office, or to concentrate on just one or two specific tasks in a larger office.

Administrative assistants usually work indoors, and may work alone or in a team with other administrative assistants, professional and technical staff, and tradespeople. Experienced administrative assistants may undertake more complex tasks and responsibilities.

Personal Requirements

  • able to work methodically, accurately and neatly
  • good oral and written communication skills
  • able to work as part of a team
  • neat personal appearance.

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