Caterers organise and control the operations of establishments involved in catering and dining, such as restaurants, cafes, cafeterias and canteens.

Duties & Tasks

Caterers may perform the following tasks:

  • discuss catering arrangements with clients
  • talk with the chef to plan the menu
  • supervise the purchase and storage of food
  • supervise provision of all crockery, cutlery, detergents and kitchenware
  • ensure there is adequate security for food and equipment
  • keep records of payments and expenses
  • plan, coordinate and supervise the activities of workers in dining rooms, kitchens, bars and other areas
  • manage staff hiring, training and rostering
  • ensure the dining rooms, kitchen, storage facilities and other work areas are kept clean and conform to health regulations
  • attend to complaints concerning food and service.


Hospital Food Service Manager

A hospital food service manager plans menus with a dietitian for patients and staff to ensure meals are nutritious, varied, attractive and suit the specific needs of individuals. They also direct and control the purchasing, preparation and presentation of food for public and private wards and staff cafeterias with the assistance of the head cook or chef and assistant catering officers.

Personal Requirements

  • good communication and organisational skills
  • able to remain calm in difficult situations
  • able to work as part of a team.

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