Customs Broker


Customs brokers, acting under licences issued by the Australian Border Force, provide professional assistance and advice about customs, quarantine and import and export matters. Customs brokers provide advice to clients about a range of international trade matters including customs clearance, quarantine and biosecurity restrictions, trade mark requirements, indirect tax obligations and other import and export matters.

Duties & Tasks

Customs brokers may perform the following tasks:

  • provide information to importers about customs tariffs, including rates of duty and the methods of goods clearance
  • receive, prepare and process import documents
  • make reservations with shipping or airline companies for freight to be exported and arrange for the clearance of cargo (export declaration)
  • work with the Australian Border Force and other government authorities on the correct clearance of goods through customs and quarantine
  • advise on tariff classifications, tariff concessions, appraisals and overseas trade enquiries.


Freight Forwarder

A freight forwarder administers the carriage of goods on behalf of a shipping company. Their duties include arranging cargo space on a vessel, providing documentation and arranging customs clearance.

Working Conditions

Customs brokers in small agencies may handle all aspects of the work, while in large agencies they may specialise in a specific area such as imports, exports or classifying. Customs brokers have a lot of contact with the public.

Personal Requirements

  • good communication skills
  • good at mathematics
  • good memory
  • high standard of personal integrity
  • aptitude for working with computers
  • good character, with no record of bankruptcy or criminal activity.

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