Flight Attendant

Summary

Flight attendants provide onboard service to aircraft passengers and ensure the observance of airline safety procedures.

Duties & Tasks

Flight attendants may perform the following tasks:

  • conduct pre-flight cabin checks
  • check boarding passes and direct passengers to seats
  • advise passengers of safety regulations
  • distribute reading material and serve meals and drinks
  • provide first aid treatment and assist sick passengers
  • anticipate and provide for the comfort of passengers needing special attention, including unaccompanied children, parents with infants, people with disability, the elderly and non-English-speaking passengers
  • take action in the event of decompression, turbulence, mechanical malfunction or unlawful acts by passengers
  • prepare for emergency landings and the evacuation of passengers.

Working Conditions

Flight attendants work in shifts that involve irregular hours, working weekends and public holidays, and spending time away from home. They work long hours in a pressurised cabin and must adjust to varying climatic conditions and different time zones.

Personal Requirements

  • friendly personality with excellent interpersonal and communication skills
  • able to work as part of a team
  • neat personal appearance at all times
  • able to work under pressure and within tight time frames
  • able to adapt easily to an irregular lifestyle
  • able to cope with the physical demands of the job
  • able to satisfy height requirements (for some airlines)
  • able to swim approximately 20 to 50 metres unaided (for some airlines)
  • at least 18 years of age.

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