Insurance Officer


Insurance officers carry out clerical and other functions associated with insurance transactions.

Duties & Tasks

There are two broad types of insurance: life insurance, which can provide investment and/or life and disability protection; and general insurance, which can cover property in a variety of events (such as fire, water damage, theft of goods and property, marine cover, illness, accident and liability cover).


Claims Officer

A claims officer arranges settlement of claims made by clients through their policies. They assess the validity of claims by interviewing clients or their representatives and obtaining evidence.

Insurance Inspector

An insurance inspector is responsible for assessing the value and condition of property or events to make recommendations about insurance prior to purchase. They may also inspect the extent of damages that have been claimed by a client.

Insurance Surveyor

An insurance surveyor inspects all kinds of properties to check for hazards and the efficiency of protection devices, advises policy holders about risk improvement and provides inspection services to agents. They also prepare reports that influence insurers' decisions on risk acceptance and premiums. Insurance surveyors normally have an engineering, scientific or related qualification.

Investment Officer

An investment officer invests revenue (income) from clients' premiums in government, commercial and stock market operations on behalf of their company and assists in the financial management of properties owned by the company.

Life Insurance Assessor

A life insurance assessor assesses death, disability, illness and trauma claims on life and health insurance policies.

Loss Assessor/Adjuster

A loss assessor/adjuster investigates and assesses losses for individuals and companies.

Marine Underwriter

A marine underwriter is responsible for the acceptance or rejection of insurance proposals to cover cargo transported by ships, trucks, trains or aircraft.

Re-insurance Officer

A re-insurance officer is involved in the administration and assessment of insurance claims and policies taken out by insurance companies as a form of risk management.

Superannuation Fund Administrator

A superannuation fund administrator is responsible for the administration of employer/industry-based superannuation funds. This involves the day-to-day processing of new members, benefit payments and contributions, and the annual review of each plan to update member information and benefits.


An underwriter assesses risks and the premiums that should be charged in particular circumstances. Most of these positions are located in head offices in Melbourne and Sydney.

Personal Requirements

  • aptitude for numbers and calculations
  • sound judgment
  • strong attention to detail
  • good communication skills
  • aptitude for working with computers.

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