Certificate II in Hospitality
JSW Training & Community Services
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
|Busselton||No||Full-time internal, Part-time Block or Day Release||
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. It provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.
Subjects you can Study
Work effectively with others; Source and use information on the hospitality industry; Use hospitality skills effectively; Show social and cultural sensitivity; Interact with customers; Participate in safe work practices. Plus electives.
About JSW Training & Community ServicesEstablished in 1985, JSW Training & Community Services is a Registered Training Organisation. They have a defined scope of registration and are able to issue a range of qualifications in Business, Retail, Hospitality, Community Services and Horticulture. As well as providing training and assessment for entire qualifications JSW Training & Community Services deliver short courses, workshops, seminars and classes. All training is delivered by qualified trainers and some short courses qualify for accreditation towards a full certificate.Training can be delivered at individual workplaces or from a JSW Training & Community Services Centre. Non-accredited courses do not carry national recognition and there is not formal assessment requirements. It offers training, employment and career counselling services to people in the South West of WA. The provider offers accredited qualifications in a range of courses and works with schools in the South West region to provide transition support. RTO code: 0305
Certificate IICourse code: SIT20316
- Full-time internal = 18 weeks
- Part-time Block or Day Release = 1 year
12 units: 6 core; 6 elective
No minimum education
Life after Study
Bar attendants prepare and mix drinks, serving customers in hotels, bars, cafes, restaurants, clubs and other licensed entertainment venues.
Baristas prepare and serve espresso coffee and other hot beverages to patrons in restaurants, cafes, coffee shops and dining establishments.
Hotel and motel front office attendants look after the needs of guests on arrival and during their stay in a hotel or motel.
Kitchen hands assist cooks and chefs in preparing and storing food, washing dishes and kitchen utensils, and cleaning work areas.
Porters carry luggage for guests in hotels and motels, and for passengers in transport terminals. They also show guests to their rooms, berths or cabins, and provide other guest services.
Room attendants clean and maintain rooms in hotels, motels and other places of accommodation.
Ships' catering attendants provide cabin, bar and dining services to passengers and crew on ships.