Certificate II in Hospitality
TAFE Queensland South West
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
No minimum education
|Toowoomba||Yes||External, Part-time Block or Day Release, Part-time internal|
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who have a defined and limited range of hospitality operational skills and basic industry knowledge. They are involved in mainly routine and repetitive tasks and work under direct supervision. It provides a pathway to work in various hospitality settings, such as restaurants, hotels, motels, catering operations, clubs, pubs, cafes, and coffee shops.
Subjects you can Study
Work effectively with others; Source and use information on the hospitality industry; Use hospitality skills effectively; Show social and cultural sensitivity; Interact with customers; Participate in safe work practices. Plus electives.
About TAFE Queensland South WestTAFE Queensland South West is the result of an amalgamation between Southern Queensland Institute of TAFE and The Bremer Institute of TAFE.
Their flexible and tailored training, covering more than 30 unique industries, is delivered onsite, online, in the workplace, and at twelve regional campuses, allowing industry and students to balance their professional, personal and learning objectives. Through developing relationships with industry, and working closely with communities, they successfully anticipate, address and meet the region's skilling needs.
Provider CRICOS: 02011C RTO code: 0526
Certificate IICourse code: SIT20316
- Part-time Block or Day Release
- Part-time internal
12 units: 6 core; 6 elective
No minimum education
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
Life after Study
Bar attendants prepare and mix drinks, serving customers in hotels, bars, cafes, restaurants, clubs and other licensed entertainment venues.
Baristas prepare and serve espresso coffee and other hot beverages to patrons in restaurants, cafes, coffee shops and dining establishments.
Bookmaker's clerks take bets from customers at betting agencies or bookmakers' stands, or over the phone, and assist bookmakers to provide betting services at race meetings.
Gaming workers provide gamblers with gaming services in casinos and other gambling establishments.
Porters carry luggage for guests in hotels and motels, and for passengers in transport terminals. They also show guests to their rooms, berths or cabins, and provide other guest services.
Receptionists act as the first point of contact in an organisation, greeting people and attending to enquiries made by phone or in person.
Room attendants clean and maintain rooms in hotels, motels and other places of accommodation.