Certificate III in Hospitality
QLD Training Solutions Pty Ltd
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
|Mackay||No||Full-time internal, Part-time Block or Day Release, Part-time internal||
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops and allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Subjects you can Study
Core: Work effectively with others; Source and use information on the hospitality industry; Work effectively in hospitality service; Provide service to customers; Show social and cultural sensitivity; Coach others in job skills; Participate in safe work practices. Electives: Use hygienic practices for hospitality service; Maintain hard floor surfaces; Clean window coverings; Conduct night audit; Provide visitor information; Prepare sandwiches; Maintain financial records; Recommend liquor products; Deal Blackjack games; Process reservations; plus more.
About QLD Training Solutions Pty LtdEstablished in 2001, QLD Training Solutions is a training and training development business based in Mackay, Queensland. The provider aims to specialise in the provision and development of training solutions for hospitality, industrial and commercial industries and the general community. QLD Training travels extensively within Queensland to fulfil client needs and expectations. The Mackay office features two training rooms and a computer laboratory. RTO code: 31504
Certificate IIICourse code: SIT30616
- Full-time internal
- Part-time Block or Day Release
- Part-time internal
15 units: 7 core; 8 elective
No minimum education
Life after Study
Administrative assistants perform a range of administrative tasks in an organisation.
Bar attendants prepare and mix drinks, serving customers in hotels, bars, cafes, restaurants, clubs and other licensed entertainment venues.
Baristas prepare and serve espresso coffee and other hot beverages to patrons in restaurants, cafes, coffee shops and dining establishments.
Caterers organise and control the operations of establishments involved in catering and dining, such as restaurants, cafes, cafeterias and canteens.
Events coordinators plan and organise special events, including parties, wedding receptions, product launches, banquets, meetings, conferences and conventions.
Gaming workers provide gamblers with gaming services in casinos and other gambling establishments.
Hotel and motel front office attendants look after the needs of guests on arrival and during their stay in a hotel or motel.
Porters carry luggage for guests in hotels and motels, and for passengers in transport terminals. They also show guests to their rooms, berths or cabins, and provide other guest services.
Receptionists act as the first point of contact in an organisation, greeting people and attending to enquiries made by phone or in person.
Room attendants clean and maintain rooms in hotels, motels and other places of accommodation.