Certificate III in Hospitality
TAFE Queensland North
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who have a range of well-developed hospitality service, sales or operational skills and sound knowledge of industry operations. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in organisations such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops and allows for multiskilling and for specialisation in accommodation services, food and beverage and gaming.
Subjects you can Study
Core: Work effectively with others; Source and use information on the hospitality industry; Work effectively in hospitality service; Provide service to customers; Show social and cultural sensitivity; Coach others in job skills; Participate in safe work practices. Electives: Use hygienic practices for hospitality service; Maintain hard floor surfaces; Clean window coverings; Conduct night audit; Provide visitor information; Prepare sandwiches; Maintain financial records; Serve food and beverage; Deal Blackjack games; Process reservations; plus more.
About TAFE Queensland NorthTAFE Queensland North is part of the TAFE Queensland network; they promote the vision of Queenslanders excelling in learning, skilling and work for personal, community and economic prosperity.
For more than 130 years they have been delivering education and training across the state. They are now the single largest provider in the state of Queensland.
With 17 campuses located across northern Queensland, TAFE Queensland North extends from the Whitsundays on the east coast of Queensland, west to the Mount Isa region and far north to Bamaga and Thursday Island at the tip of the Cape York Peninsula. The largest of all the regions in Queensland they cover an area of over 520,000 square kilometres.
TAFE Queensland North is the result of an amalgamation between Cairns, Mount Isa and Townsville TAFE organisations. By harnessing the strong reputation each of these organisations have had in their communities, they are able to improve education and training to the great western and northern region of Queensland as a collaborative force.
Provider CRICOS: 02012B RTO code: 0542
Certificate IIICourse code: SIT30616
- Full-time internal = 0.5 year
15 units: 7 core; 8 elective
No minimum education
Certificate IV in Hospitality; or Certificate IV qualifications in other service industry fields
Life after Study
Bar attendants prepare and mix drinks, serving customers in hotels, bars, cafes, restaurants, clubs and other licensed entertainment venues.
Baristas prepare and serve espresso coffee and other hot beverages to patrons in restaurants, cafes, coffee shops and dining establishments.
Bookmaker's clerks take bets from customers at betting agencies or bookmakers' stands, or over the phone, and assist bookmakers to provide betting services at race meetings.
Gaming workers provide gamblers with gaming services in casinos and other gambling establishments.
Hotel and motel front office attendants look after the needs of guests on arrival and during their stay in a hotel or motel.
Porters carry luggage for guests in hotels and motels, and for passengers in transport terminals. They also show guests to their rooms, berths or cabins, and provide other guest services.
Receptionists act as the first point of contact in an organisation, greeting people and attending to enquiries made by phone or in person.
Room attendants clean and maintain rooms in hotels, motels and other places of accommodation.