Certificate III in Outdoor Recreation
William Angliss Institute
William Angliss Institute — specialist centre for foods, tourism, hospitality and events
Since 1940, the institute has worked closely with industry to provide a range of specialist courses that set the benchmark in Australia, helping students turn their passion for foods, tourism, hospitality or events into fun and exciting careers.
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
Relevant employment experience
This qualification is part of the Sport, Fitness and Recreation Training Package. It provides the skills and knowledge for an individual to be competent in guiding outdoor recreation activities in a controlled environment. It requires technical knowledge of the outdoor recreation activity to be transferred to allow individuals to safely participate in the outdoor activity. It does not provide the skills and knowledge to impart the required level of technical knowledge and expertise to allow participants to independently undertake outdoor recreation activities.
Subjects you can Study
Core: Organise personal work priorities and development; Provide first aid; Plan outdoor recreation activities; Guide outdoor recreation sessions; Minimise environmental impact; Interpret weather conditions in the field; Facilitate groups; Provide customer service; Respond to emergency situations; Follow OHS policies; Undertake risk analysis of activities; Provide work skill instruction. Electives: Apply single pitch abseiling skills on artificial surfaces; Guide bushwalks in a controlled environment; Guide canoeing trips on flat and undemanding water; Demonstrate caving skills; Apply climbing skills on natural surfaces; Guide on-road cycle tours; plus more.RTO code: 3045;HE
Certificate IIICourse code: SIS30413
- Full-time internal = 1 year
24 units: 12 core; 12 elective
Relevant employment experience
Life after Study
About William Angliss Institute
The institute knows that to be successful in the foods, tourism, hospitality and events industries, you need a balance of expert knowledge and hands-on experience. Our first-class facilities and expert mentoring provide students with the confidence and experience to be leaders in their chosen field.
William Angliss Institute students have access to student support services that make student life easier and more enjoyable, including careers and employment assistance, learning support and student activities.
The institute offers a variety of qualifications, from short courses and youth programs, apprenticeships and traineeships, certificates and diplomas through to bachelor degrees.
Study areas include:
We also offer a range of youth, community and Indigenous programs.
At William Angliss Institute, students learn in state-of-the-art facilities, including:
*Melbourne campus only
Want to know more?
William Angliss Institute
Locations and Contact
Lilydale Lakeside (in partnership with Box Hill Institute)
What were the elements of your Advanced Diploma of Hospitality that you found the most interesting and challenging?
What I found to be engaging were the amazing practical elements of classes — things like the barista school, cocktail making, wine studies, hotel reception role-plays and running the William Angliss Restaurant as a service team. This practical approach to learning developed the skills and most importantly the confidence to help me succeed once entering the industry. I was challenged by subjects that were teaching the tools and skills for management — the classes of finance, human resource management and safety and security helped to develop a way of thinking that translates into successful business operations. However, these are critical components of knowledge I still use to this day.
Describe a typical day in your role at Dinner by Heston Blumenthal.
A typical day begins with meeting with the front of house management team, senior chefs and reservations to discuss the finer details of service for the day. Everything from who is coming to dine with us, through to menu changes, special events, dietary requirements, concerns to address from the previous day and strategic discussions. I try to complete some administration work in the afternoon — ordering, invoices, training, rostering and responding to emails.
When service begins, the focus is on making sure that the team has been put in a position to succeed, making sure that they are prepared with the knowledge and support required to handle a busy service.
My role is often to help oversee the dining room. I support the wait staff, look to build relationships around the dining room with guests, and communicate with the kitchen and host team to manage the flow of service. In a busy restaurant that can look after 200 guests per service, my role is to help steady and maintain the composure of the front of house team by guiding the service while trying to deliver an amazing guest experience.
What makes you passionate about the hospitality industry?
My happiest moments are sharing special meals with friends and family so I love being able to be a part of this experience on a daily basis. I am constantly surrounded by outstanding food and beverages and being able to share those with guests. When everything goes right, you are able to have a huge impact and really create some memorable experiences.
What piece of advice would you give to students embarking on a career in hospitality?
Try to surround yourself with professionals. Work in the best environment you can, with the best products, the most talented people and the best reputation. I really believe that when you are put in an environment that strives for excellence, the learning opportunities are endless.