Certificate III in Travel
Canberra Institute of Technology (CIT)
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
|CIT Reid||No||Full-time internal, Part-time internal||
Year 10 or equivalent
This qualification is part of the Tourism, Travel and Hospitality Training Package. It provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, or online or mobile environment. It reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities.
Subjects you can Study
Access and interpret product information; Provide advice on international destinations; Provide advice on Australian destinations; Source and use information on the tourism and travel industry; Sell tourism products and services; Prepare quotations; Book supplier products and services; Process travel-related documentation; Construct normal international airfares; Construct promotional international airfares; Provide service to customers; Show social and cultural sensitivity; Participate in safe work practices; Use a computerised reservations or operations system. Plus electives.
About Canberra Institute of Technology (CIT)The Canberra Institute of Technology is a large multi-campus provider of a wide range of vocational education and training programs. CIT offers over 400 programs at different levels through six campuses across Canberra.
The CIT also offers a range of courses at its Learning Centres at Gungahlin, Tuggeranong and Reid. Students will be able to study in these centres at their own pace and at times that suit them. The centres aim to offer all the specialist support students will need for successful study.
CIT Award programs are endorsed by industry and accredited by the CIT Advisory Council under delegation from the ACT Accreditation and Registration Council.
Studying at CIT is different from the school or university systems. Unlike universities, which offer a more general and theory-based education, CIT focuses on teaching the skills and knowledge for jobs. CIT aims to provide quality programs and services, relevant curricula and modern facilities.
CIT programs cater for full or part-time students as well as people in either full-time or part-time employment. Some courses can be studied online or at an individual pace via one of the flexible Learning Centres. CIT classes are small, the average size being 20 students.
Courses are run only if there are enough students and resources. Each course has its own entry requirements. Selection criteria and/or selection processes apply to many high demand programs.
CIT offers traineeship programs which are advertised in local newspapers. VET FEE-HELP and FEE-HELP is available for eligible programs where students meet the requirements.
Provider CRICOS: 00001K RTO code: 0101;HE
Certificate IIICourse code: SIT30216
- Full-time internal = 0.5 year
- Part-time internal
17 units: 14 core; 3 elective
Year 10 or equivalent
Life after Study
Contact centre operators answer customer enquiries about products and services and promote an organisation's goods and services through various channels, including telephone, SMS and email.