Certificate III in Travel
Gordon Institute of TAFE
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
|Geelong City||Yes||Full-time internal, Part-time Block or Day Release, Part-time internal||
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, online or mobile environment.
Subjects you can Study
Access and interpret product information; Provide advice on international destinations; Provide advice on Australian destinations; Source and use information on the tourism and travel industry; Sell tourism products and services; Prepare quotations; Book supplier products and services; Process travel-related documentation; Construct normal international airfares; Construct promotional international airfares; Provide service to customers; Show social and cultural sensitivity; Participate in safe work practices; Use a computerised reservations or operations system. Plus electives.
About Gordon Institute of TAFEOperating across four campuses, The Gordon Institute of TAFE offers programs in four teaching enterprises: Constructing Futures; Smart Technologies; Living Well and Creative Business.
With more than 18,500 enrolments and 540 staff, The Gordon Institute offers over 220 practical courses at Advanced Diploma, Diploma, Advanced Certificate, Certificate and Apprenticeship level. Flexible modes of study - full or part time, evening or weekend, on campus or off campus - make access to further education easier for all students.
Provider CRICOS: 00011G RTO code: 3044
Certificate IIICourse code: SIT30216
- Full-time internal
- Part-time Block or Day Release
- Part-time internal
17 units: 14 core; 3 elective
No minimum education
This qualification is suitable for an apprenticeship pathway.
Life after Study
Contact centre operators answer customer enquiries about products and services and promote an organisation's goods and services through various channels, including telephone, SMS and email.