Certificate III in Travel
Kangan Institute, TAFE VIC
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, online or mobile environment.
Subjects you can Study
Access and interpret product information; Provide advice on international destinations; Provide advice on Australian destinations; Source and use information on the tourism and travel industry; Sell tourism products and services; Prepare quotations; Book supplier products and services; Process travel-related documentation; Construct normal international airfares; Construct promotional international airfares; Provide service to customers; Show social and cultural sensitivity; Participate in safe work practices; Use a computerised reservations or operations system. Plus electives.
About Kangan Institute, TAFE VICWith 40,000 enrolments each year, Kangan Institute is a major training provider for the automotive, health and nursing sectors and Indigenous education. They have a strong presence in a range of industries such as fashion, business, as well as justice and legal.
Their courses range from basic certificates to diplomas and advanced diploma levels, with pathways to over 25 university degrees. Their programs are delivered across five campuses in Broadmeadows, Docklands, Essendon, Moonee Ponds and Richmond. International students are also welcomed.
Provider CRICOS: 01218G RTO code: HE: FedU; 0306
Certificate IIICourse code: SIT30216
- Full-time internal = 16 weeks
17 units: 14 core; 3 elective
No minimum education
This qualification is suitable for an apprenticeship pathway.
Life after Study
Contact centre operators answer customer enquiries about products and services and promote an organisation's goods and services through various channels, including telephone, SMS and email.