Certificate III in Travel
Melbourne Polytechnic, TAFE VIC
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
|Preston||Yes||Full-time internal, Part-time internal||
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, online or mobile environment.
Subjects you can Study
Access and interpret product information; Provide advice on international destinations; Provide advice on Australian destinations; Source and use information on the tourism and travel industry; Sell tourism products and services; Prepare quotations; Book supplier products and services; Process travel-related documentation; Construct normal international airfares; Construct promotional international airfares; Provide service to customers; Show social and cultural sensitivity; Participate in safe work practices; Use a computerised reservations or operations system. Plus electives.
About Melbourne Polytechnic, TAFE VICMelbourne Polytechnic has six campuses around Melbourne - in Preston, Collingwood, Epping, Fairfield, Heidelberg and Prahran. There are also four training centres: Northern Lodge - Eden Park (vineyard and horse stud), Northern Lodge - Yan Yean (broad acre farm), Growling Frog Vineyard (Yan Yean), and the Northern AMEP Centre at Broadmeadows. Melbourne Polytechnic's metropolitan campuses are located within convenient reach by public transport.
Melbourne Polytechnic is accredited to deliver around 550 nationally recognised courses on a full-time and part-time basis and over 410 institute accredited courses. Vocational training study options include pre-apprenticeships, apprenticeships and traineeships, certificates (I - IV), diplomas, and advanced diplomas. Higher education study options include associate, bachelor and masters degrees.
Melbourne Polytechnic facilities include a 320-hectare farm and 300-hectare thoroughbred stud, Building and Construction Training Centre, Aquaculture Training and Applied Research Centre, Meat and Fish Processing Facility, four vineyards, two wineries, training restaurant and bistro, hairdressing salons, a TV studio, Technical Education Centre, Green Skills Centre of Excellence, state-of-the-art on-campus student accommodation, and a teaching and learning complex at the Preston campus.
Provider CRICOS: 00724G RTO code: 3075;HE
Certificate IIICourse code: SIT30216
- Full-time internal = 0.5 year
- Part-time internal
17 units: 14 core; 3 elective
No minimum education
This qualification is suitable for an apprenticeship pathway.
Life after Study
Contact centre operators answer customer enquiries about products and services and promote an organisation's goods and services through various channels, including telephone, SMS and email.