Certificate III in Travel
South West Institute of TAFE
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
|Portland||No||External, Flexible Delivery, Part-time Block or Day Release||
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, online or mobile environment.
Subjects you can Study
Access and interpret product information; Provide advice on international destinations; Provide advice on Australian destinations; Source and use information on the tourism and travel industry; Sell tourism products and services; Prepare quotations; Book supplier products and services; Process travel-related documentation; Construct normal international airfares; Construct promotional international airfares; Provide service to customers; Show social and cultural sensitivity; Participate in safe work practices; Use a computerised reservations or operations system. Plus electives.
About South West Institute of TAFESouth West TAFE have worked hard to be a leader in the region. Aside from delivering more courses, training more students and providing better facilities than any other vocational trainer in south-west Victoria, they are at the forefront of industry thinking.
Practical learning experiences are their trademark. Students enjoy access to simulated working environments, practical placements, state-of-the art technology and vital support services.
Since their establishment in 1984 they have matured into a multi-campus organisation with delivery sites in Warrnambool, Portland and Hamilton. This thriving region covers 23,000 square kilometres and supports a population of 125,000 people. Workplace delivery extends outside of the regional borders, across the state of Victoria and beyond.
South West TAFE pride themselves on mixing 'the old with the new' by offering a blend of study modes including on-campus, off-campus, online and workplace. Being flexible has allowed them to grow. They now provide skills training for thousands of students every year. RTO code: 3120
Certificate IIICourse code: SIT30216
- Flexible Delivery
- Part-time Block or Day Release
17 units: 14 core; 3 elective
No minimum education
This qualification is suitable for an apprenticeship pathway.
Life after Study
Contact centre operators answer customer enquiries about products and services and promote an organisation's goods and services through various channels, including telephone, SMS and email.