Certificate III in Travel
TAFE Queensland East Coast
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
|Mooloolaba||Yes||Full-time internal, Part-time internal||
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, or online or mobile environment.
Subjects you can Study
Access and interpret product information; Provide advice on international destinations; Provide advice on Australian destinations; Source and use information on the tourism and travel industry; Sell tourism products and services; Prepare quotations; Book supplier products and services; Process travel-related documentation; Construct normal international airfares; Construct promotional international airfares; Provide service to customers; Show social and cultural sensitivity; Participate in safe work practices; Use a computerised reservations or operations system. Plus electives.
About TAFE Queensland East CoastTAFE Queensland East Coast is the premier provider of vocational education and training and the largest in the Sunshine Coast and Wide Bay region with seven campuses and over 20,000 enrolments annually.
TAFE Queensland East Coast is the result of an amalgamation between Sunshine Coast TAFE and Wide Bay TAFE. By harnessing the strong reputation each of these Institutes had in their communities for providing exceptional training and education they are able to improve education and training to the region as a collaborative force.
Provider CRICOS: 02004B RTO code: 0418
Certificate IIICourse code: SIT30216
- Full-time internal = 0.5 year
- Part-time internal = 0.5 year
17 units: 14 core; 3 elective
No minimum education
This qualification is suitable for an apprenticeship pathway.
Life after Study
Contact centre operators answer customer enquiries about products and services and promote an organisation's goods and services through various channels, including telephone, SMS and email.