Certificate III in Travel
TAFE Queensland Gold Coast
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, or online or mobile environment.
Subjects you can Study
Access and interpret product information; Provide advice on international destinations; Provide advice on Australian destinations; Source and use information on the tourism and travel industry; Sell tourism products and services; Prepare quotations; Book supplier products and services; Process travel-related documentation; Construct normal international airfares; Construct promotional international airfares; Provide service to customers; Show social and cultural sensitivity; Participate in safe work practices; Use a computerised reservations or operations system. Plus electives.
About TAFE Queensland Gold CoastTAFE Queensland Gold Coast has four campuses and provides nationally recognised and accredited qualifications, including apprenticeships, traineeships, certificates and advanced diplomas. With partnerships across 45 industry reference groups and 9 Australian universities, all courses are designed to ensure graduates enter the workforce or university with relevant practical skills. Many of the Institute's courses offer a pathway to university.
TAFE Queensland Gold Coast has a dedicated international team servicing its international students, as well as an IELTS testing facility. Students completing a specialised English program can enter directly into a certificate or diploma course.
Free student support services and commercial training facilities are available.
The Gold Coast has beaches, national parks, rainforests and a cosmopolitan lifestyle. It is 45 minutes by road from Brisbane, Queensland's capital, and has excellent medical facilities, food, public transport and educational services. A wide range of accommodation options is available or, with a homestay arrangement, students can live with an Australian family and practice their English skills.
Provider CRICOS: 03037G RTO code: 0083
Certificate IIICourse code: SIT30216
- Full-time internal = 0.5 year
17 units: 14 core; 3 elective
No minimum education
This qualification is suitable for an apprenticeship pathway.
Life after Study
Contact centre operators answer customer enquiries about products and services and promote an organisation's goods and services through various channels, including telephone, SMS and email.