Certificate III in Travel
TAFE Queensland North
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, or online or mobile environment.
Subjects you can Study
Access and interpret product information; Provide advice on international destinations; Provide advice on Australian destinations; Source and use information on the tourism and travel industry; Sell tourism products and services; Prepare quotations; Book supplier products and services; Process travel-related documentation; Construct normal international airfares; Construct promotional international airfares; Provide service to customers; Show social and cultural sensitivity; Participate in safe work practices; Use a computerised reservations or operations system. Plus electives.
About TAFE Queensland NorthTAFE Queensland North is part of the TAFE Queensland network; they promote the vision of Queenslanders excelling in learning, skilling and work for personal, community and economic prosperity.
For more than 130 years they have been delivering education and training across the state. They are now the single largest provider in the state of Queensland.
With 17 campuses located across northern Queensland, TAFE Queensland North extends from the Whitsundays on the east coast of Queensland, west to the Mount Isa region and far north to Bamaga and Thursday Island at the tip of the Cape York Peninsula. The largest of all the regions in Queensland they cover an area of over 520,000 square kilometres.
TAFE Queensland North is the result of an amalgamation between Cairns, Mount Isa and Townsville TAFE organisations. By harnessing the strong reputation each of these organisations have had in their communities, they are able to improve education and training to the great western and northern region of Queensland as a collaborative force.
Provider CRICOS: 02012B RTO code: 0542
Certificate IIICourse code: SIT30216
- Full-time internal = 0.5 year
17 units: 14 core; 3 elective
No minimum education
This qualification is suitable for an apprenticeship pathway.
Life after Study
Contact centre operators answer customer enquiries about products and services and promote an organisation's goods and services through various channels, including telephone, SMS and email.