Certificate III in Travel
Wodonga Institute of TAFE
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
|Wodonga||Yes||Full-time internal, Part-time Block or Day Release||
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of individuals who use a range of well-developed retail travel or wholesale sales and operational skills and sound knowledge of industry operations to coordinate travel services. Using discretion and judgement, they work with some independence and under limited supervision using plans, policies and procedures to guide work activities. It provides a pathway to work in the retail travel or tour wholesale sector for employers that cover or specialise in leisure, corporate, domestic or international sales. Work could be undertaken in an office, shopfront, online or mobile environment.
Subjects you can Study
Access and interpret product information; Provide advice on international destinations; Provide advice on Australian destinations; Source and use information on the tourism and travel industry; Sell tourism products and services; Prepare quotations; Book supplier products and services; Process travel-related documentation; Construct normal international airfares; Construct promotional international airfares; Provide service to customers; Show social and cultural sensitivity; Participate in safe work practices; Use a computerised reservations or operations system. Plus electives.
About Wodonga Institute of TAFEWodonga TAFE was recently named Victorian Large Training Provider of the Year and was a finalist at the Australian Training Awards.
With student satisfaction ratings above 96%, Wodonga TAFE programs are specifically designed and delivered to mirror the skills and knowledge requirements demanded by industry.
Wodonga TAFE offers courses across multiple delivery platforms including classroom, online, blended and workplace based.
Partnering with a range of leading Australian universities, Wodonga TAFE offers higher education pathway options for students wishing to undertake a university degree.
Provider CRICOS: 01961J RTO code: 3097
Certificate IIICourse code: SIT30216
- Full-time internal = 0.5 year
- Part-time Block or Day Release
17 units: 14 core; 3 elective
No minimum education
This qualification is suitable for an apprenticeship pathway.
Life after Study
Contact centre operators answer customer enquiries about products and services and promote an organisation's goods and services through various channels, including telephone, SMS and email.