Certificate IV in Hospitality
Box Hill Institute, TAFE VIC
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
|Box Hill||Yes||Full-time internal||
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems. It provides a pathway to work as a supervisor in hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. It allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.
Subjects you can Study
Core: Enhance customer service experiences; Manage conflict; Lead and manage people; Manage finances within a budget; Coach others in job skills; Implement and monitor WHS practices; plus more. Electives: Use hygienic practices for hospitality service; Use hygienic practices for food safety; Respond to a customer in crisis; Address protocol requirements; Develop and use complex spreadsheets; Clean and tidy bar areas; Attend casino gaming machines; Roster staff; Purchase goods; Plan catering for events or functions; plus more.
About Box Hill Institute, TAFE VICFor more than 90 years, Box Hill Institute has provided collaborative and creative approaches to education and training.
Box Hill Institute's focus is on delivering employment focused courses and work ready graduates that are equipped with the skills required to succeed.
Box Hill Institute is one the largest providers in Victoria with more than 16,000 enrolments each year. The Institute delivers around 720 courses across 523 qualifications - including many delivered internationally and within industry - covering a range of short courses, certificates, diplomas, associate degrees and degrees, graduate certificates and master programs. Pathway options with partner universities are also available.
Box Hill Institute has three campuses located in Victoria which includes Box Hill, Melbourne City and Lilydale.
All campuses are within a few minutes' walk to shops, cafes, restaurants and public transport. Box Hill Central is the local public transport hub and is serviced by regular trains, trams and buses.
International students are an important part of the vibrant, diverse community. Students from more than 50 countries have studied at Box Hill Institute, side by side with local and other international students. Box Hill Institute was awarded International Vocational Training Provider of the Year 2015, the Award reinforcing the Institute's international education provider standing.
Fee help and payment plans are available for eligible students.
Provider CRICOS: 02411J RTO code: 4687;HE
Certificate IVCourse code: SIT40416
- Full-time internal = 1 year
21 units: 9 core; 12 elective
No minimum education
Diploma of Hospitality; or Diploma qualifications in any service industry field.
This qualification is suitable for an apprenticeship pathway.
Life after Study
Bar attendants prepare and mix drinks, serving customers in hotels, bars, cafes, restaurants, clubs and other licensed entertainment venues.
Baristas prepare and serve espresso coffee and other hot beverages to patrons in restaurants, cafes, coffee shops and dining establishments.
Gaming workers provide gamblers with gaming services in casinos and other gambling establishments.
Hotel and motel front office attendants look after the needs of guests on arrival and during their stay in a hotel or motel.
Porters carry luggage for guests in hotels and motels, and for passengers in transport terminals. They also show guests to their rooms, berths or cabins, and provide other guest services.
Room attendants clean and maintain rooms in hotels, motels and other places of accommodation.