Certificate IV in Hospitality
Federation Training, TAFE VIC
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
No minimum education
This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems. It provides a pathway to work as a supervisor in hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. It allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.
Subjects you can Study
Core: Enhance customer service experiences; Manage conflict; Lead and manage people; Manage finances within a budget; Coach others in job skills; Implement and monitor WHS practices; plus more. Electives: Use hygienic practices for hospitality service; Use hygienic practices for food safety; Respond to a customer in crisis; Address protocol requirements; Develop and use complex spreadsheets; Clean and tidy bar areas; Attend casino gaming machines; Roster staff; Purchase goods; Plan catering for events or functions; plus more.
About Federation Training, TAFE VICEstablished in 2014, Federation Training is a partnership between GippsTAFE and Advance TAFE. Building on over 85 years' experience in training and education, Federation Training strives to provide improved opportunities and outcomes for vocational education students across Gippsland and South Eastern Victoria.
With nine campuses from Chadstone across the state to Lakes Entrance, Federation Training offer a diverse range of programs and specially designed learning environments, providing students with the opportunity to get hands on and develop skills and experience in the industry of their choice.
Established May 1, 2014 following the amalgamation of Advance TAFE and GippsTAFE, Federation Training aims to create one united education model for Gippsland that will provide opportunities for local students and an exciting learning environment for those seeking a regional educational experience.
Federation Training has a variety of courses from pre-apprenticeships, apprenticeships and traineeships, to certificates, diplomas and advanced diplomas. Students can choose to study courses in business, health, general education or trades. Students can also study a Federation University degree at Federation Training, with flexible pathway options that take them from diploma to bachelor degree in just 2-3 years.
Flexible study options mean students can complete their course in a way that best suits their lifestyle. They can study full time, part time or online with confidence that they will be equipped with the skills they need to get ahead in the workforce.
With great relationships with local industry, Federation Training courses are developed to meet the requirements of the workplace. This ensures students have access to employment opportunities once they graduate. RTO code: HE; 0417
Certificate IVCourse code: SIT40416
- Part-time internal = 1.5 years
21 units: 9 core; 12 elective
No minimum education
Diploma of Hospitality; or Diploma qualifications in any service industry field.
This qualification is suitable for an apprenticeship pathway.
Life after Study
Bar attendants prepare and mix drinks, serving customers in hotels, bars, cafes, restaurants, clubs and other licensed entertainment venues.
Baristas prepare and serve espresso coffee and other hot beverages to patrons in restaurants, cafes, coffee shops and dining establishments.
Gaming workers provide gamblers with gaming services in casinos and other gambling establishments.
Hotel and motel front office attendants look after the needs of guests on arrival and during their stay in a hotel or motel.
Porters carry luggage for guests in hotels and motels, and for passengers in transport terminals. They also show guests to their rooms, berths or cabins, and provide other guest services.
Room attendants clean and maintain rooms in hotels, motels and other places of accommodation.