Diploma of Banking Services Management
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
No minimum education
This qualification is part of the Financial Services Training Package. It is designed to reflect a range of the job roles with team and business result responsibilities in banking or other deposit taking institutions' customer contact centres or retail and/or commercial financial services environments. Individuals in these roles have autonomy in performing technical operations, apply solutions to a range of often complex problems, and research, analyse and evaluate information from a variety of sources. They apply initiative to plan, coordinate and evaluate their own work and provide guidance to others.
Subjects you can Study
Core: Implement workplace information system; Manage people performance; Monitor and manage small business operations; Develop and nurture relationships with clients, other professionals and third party referrers; Apply principles of professional practice to work in the financial services industry. Electives: Manage quality customer service; Review business performance; Determine client requirements and expectations; Identify and evaluate marketing opportunities; Manage banking and service strategy for small business customers; Assess market needs; plus more.
About Danford CollegeEstablished in 2007, Danford College is a Registered Training Organisation and offers training in Business, Leadership and management, Human resources management, Accounting and banking services management, International business, Project and Program Management and Information Technology. They provide a learning environment in which education and culture go hand in hand, seeking to develop the full potential of all students.
Provider CRICOS: 02996A RTO code: 21979
DiplomaCourse code: FNS50915
- Full-time internal = 1 year
12 units: 5 core; 7 elective
No minimum education
Elective units can be taken in the following streams: Customer relationship building; Sales and marketing; Commercial and retail lending, and General business.