Provide Telephone Counselling in Crisis Situations (CHC Unit)
Lifeline Australia Ltd
|Campus||Mid Year Intake?||Study Mode||Entry Requirements|
No minimum education
This unit is part of the Community Services Training Package. It describes the knowledge and skills required by telephone counsellors in those calls where they are required to apply crisis management skills.
Subjects you can Study
Identify when to apply crisis intervention; Apply crisis intervention strategies; Apply risk assessment strategies and implement risk management