Bank officers (including building society and credit union officers) receive and pay out money and assist customers with loans, foreign currency exchange and investments.
Duties & Tasks
Bank officers may perform the following tasks:identify customer needs and refer customers to appropriate banking services and specialistsaccept money or cheques deposited by customers, verify records and receipts, and credit customers' accountspay money to customers according to advice slips, cheques or negotiable documents, and debit customers' accountsassess the viability and credit risk of business and consumer loan proposalsconduct foreign currency transactions for overseas travellersprovide change and cash chequesrecord transactionsbalance cash and advise supervisors of cash position or discrepanciesanswer customer enquiriesopen and close accounts for customers.
Most bank employees work in a branch network where customers are mainly individuals and local businesses. Bank officers can request transfers to work in other branches and departments.
- good communication and interpersonal skills able to make calculations quickly and accurately good organisation skills willing to transfer to other branches if required.