How to become a Cashier

Cashiers receive cash, cheques or credit/debit card payments, record these payments using cash registers or electronic equipment and provide change to customers.

Personal requirements of a Cashier

  • Enjoy clerical and administrative tasks
  • Able to work quickly and accurately
  • Confidence in handling money
  • Good communication skills
  • Good customer service skills

Education & Training for a Cashier

You can work as a cashier without formal qualifications. You will probably get some informal training on the job. You can also become a cashier through a traineeship in Retail Services. Entry requirements may vary, but employers generally require Year 10. For more details, see Section 2. Ask your career adviser about the possibility of starting some of this training in school.

Duties & Tasks of a Cashier

Cashiers may perform the following tasks:

  • receive goods selected by the customer and operate cash registers
  • talk with other staff where there is doubt about a particular price
  • receive payment for goods from customers and provide change as shown by the electronic cash register
  • weigh, wrap or pack goods and remove price tags and special security tabs
  • help customers find products in the store
  • price items with a price gun and rotate stock by bringing the old stock forward on the shelves during quieter times
  • process payment for accounts such as telephone or electricity bills and issue receipts
  • work out totals for cash and other takings at the end of each working day
  • count and prepare money for deposit in a bank or building society
  • keep records of amounts received and paid, and regularly check the cash balance against this record
  • operate automatic ticket-issuing machines and other computerised equipment.

Working conditions for a Cashier

Shiftwork and irregular hours may be involved. Most cashiers are employed on a part-time or casual basis. In most workplaces you will need to use computer systems for sales or payment processing.

Employment Opportunities for a Cashier

Cashiers work in department stores, supermarkets, variety stores and related establishments in city and country locations. With experience, cashiers may move into clerical, accounts or sales areas, or into supervisory roles.

Specialisations:


Office Cashier

An office cashier receives and banks takings and makes payments in an office. In addition to receiving payments from customers, they may prepare wages or arrange for electronic transfer of funds, count and record monies received, balance takings against register sales records and produce periodic sales reports.


Service Station Cashier

A service station cashier receives payments by cash, cheque and credit/debit cards for petrol and other merchandise at service stations, balances takings against register sales records and gives basic assistance and advice to customers.

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