How to become a Delivery Driver

Delivery drivers use light vans, cars, utilities, motorcycles, scooters or bicycles to pick up and deliver goods, usually over short distances.

Personal requirements of a Delivery Driver

  • Trustworthy and reliable
  • Able to gain a thorough knowledge of city and suburban streets
  • Good communication skills and some mathematical ability
  • Able to cope with the physical demands of the job
  • Safe driving skills

Education & Training for a Delivery Driver

You can work as a delivery driver without formal qualifications. You will probably get some informal training on the job. You can also become a delivery driver through a traineeship in Driving Operations. Entry requirements may vary, but employers generally require Year 10. For more details, see Section 2. Ask your career adviser about the possibility of starting some of this training in school.

Duties & Tasks of a Delivery Driver

Delivery drivers may perform the following tasks:

  • drive the vehicle into position for loading or unloading
  • assist with loading or unloading to ensure goods are correctly stowed
  • check loading documents
  • plan the shortest delivery route and drive the vehicle to the destination
  • use a two-way radio, or other electronic device, to keep in contact with the depot or base
  • complete paperwork and use a handheld scanning device
  • arrange unloading and obtain a receipt for goods delivered
  • handle cash and give correct change to customers
  • provide customer service and advice
  • report vehicle maintenance needs
  • hand-deliver goods.

Working conditions for a Delivery Driver

Some delivery drivers are employed on a subcontract basis and provide their own vehicles. Motorcycle and bicycle couriers nearly always provide their own transport. Some delivery drivers wear a uniform.

Employment Opportunities for a Delivery Driver

There is an increasing number of opportunities for bicycle couriers in metropolitan areas, as they are very efficient in busy city conditions.

Additional Information
You will need an appropriate drivers licence for motorised vehicles.
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