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Import/Export Clerk

Transport clerks check the contents and related documents of freight goods. They tally and record the consignment and destination details of articles, containers and passengers. They also make freight or transport bookings, as well as related arrangements.

Duties & Tasks
Transport clerks may perform the following tasks:
  • check the number of articles or containers in consignments of goods received or dispatched
  • make sure articles are in good condition and correspond to invoices, manifests or other records
  • arrange internal distribution of goods received
  • prepare and attach documentation to articles to be dispatched
  • make sure clearance procedures (such as payment of any customs entry fees or duties) are carried out
  • dispatch goods and arrange delivery promptly on arrival
  • spend time packing and unpacking goods in warehouses
  • drive between wharves, container terminals, airports and government departments
  • weigh and calculate cubic dimensions of items
  • contact senders to fix shortages and arrange replacement of damaged goods
  • maintain records of receipts and dispatches
  • undertake clerical work such as filing, accounting, updating customs records, preparing correspondence and inputting and retrieving information from computers.
  • Working conditions
    Transport clerks who work for large organisations may work alongside other clerks in city offices. However, import/export firms often employ only one transport clerk who works in a small office.
    Personal requirements
    - good communication skills
  • good organisation skills
  • able to work neatly and accurately
  • able to learn to use electronic trading systems.
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