How to become a Museum Attendant

Museum attendants work in the public spaces of museums, greeting visitors and attending to enquiries, and ensuring the protection of exhibits.

Personal requirements of a Museum Attendant

  • Interested in museums or art galleries
  • Able to process large amounts of information
  • Outgoing and friendly nature
  • Good communication skills
  • Able to handle groups of people with ease

Education & Training for a Museum Attendant

You can work as a museum attendant without formal qualifications. You will probably get some informal training on the job. Employers usually prefer those who can demonstrate a genuine interest in the collection. Carrying out volunteer work may improve employment prospects. You can also become a museum attendant through an apprenticeship or traineeship in Information and Cultural Services or Tourism. Entry requirements may vary, but employers generally require Year 10. For more details, see Section 2. Ask your career adviser about the possibility of starting some of this training in school.

Duties & Tasks of a Museum Attendant

Museum attendants may perform the following tasks:

  • conduct tours of museums or galleries
  • answer enquiries
  • direct visitors to specific exhibits
  • give visitors information about exhibits
  • control visitors’ access to exhibits
  • check that all visitors have departed at closing time
  • prevent unauthorised entry
  • inspect membership cards, admission passes and tickets
  • patrol the museum or gallery to ensure security.

Working conditions for a Museum Attendant

Museum attendants generally work indoors but may be required to travel with exhibitions and displays.

Employment Opportunities for a Museum Attendant

Museum attendants are employed in a variety of roles, usually by a museum, but they can also work in other institutions such as galleries, universities or other cultural institutions. Many people volunteer as a museum attendant prior to obtaining paid employment.

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