Room attendants clean and maintain rooms in hotels, motels and other places of accommodation.
You can work as a room attendant without formal qualifications. You will probably get some informal training on the job. You can also become a room attendant through a traineeship in Cleaning Operations, Holiday Parks and Resorts or Hospitality. Entry requirements may vary, but employers generally require Year 10. For more details, see Section 2. Ask your career adviser about the possibility of starting some of this training in school.
Room attendants may perform the following tasks:
Working conditions and hours vary greatly, depending on where room attendants work. The work is not usually physically demanding, but lifting, carrying and bending are involved.
Room attendants are employed by individual hotels, motels or guest houses, or by companies that operate a chain of establishments. Most room attendants work in capital cities and surrounding suburbs or in country centres where there are tourist resorts. Demand for room attendants depends on growth in the tourism and travel industries. As turnover is relatively high, there is generally a constant demand to replace those leaving the job. With experience, and sometimes further training, it is possible to progress to supervisory levels and to the position of executive housekeeper.