Ushers check tickets and assist people to find seats in cinemas, theatres, entertainment centres and at outdoor sporting and entertainment events.
Duties & Tasks
Ushers may perform the following tasks:answer queries about the availability of seats, the length and starting time of the show or performance and the location of facilities such as toilets and snack bar
assist with ticket sales and work behind the bar selling snacks, drinks and/or alcohol
check tickets and lead or direct patrons to seats
manage queues, control crowds and monitor the audience's behaviour during performances
give passes to patrons at interval
assist in finding lost property
respond to, or refer customer complaints
assist with security
make sure that the venue is clean and check for lost property after patrons have left
change advertising and display posters.
Ushers are often required to work shifts, including evenings and weekends. Many are employed on a part-time or casual basis. Employers often prefer a minimum age of 18, as shiftwork can involve working late and ushers may be required to serve alcohol.par Ushers are required to stand for long periods. Cinema ushers usually undertake some ticket sales, cash handling and projection work in addition to ushering duties.
enjoy working with people
good communication and customer service skills
neat personal appearance
able to work as part of a team
able to handle cash and calculate figures
self-management and able to take initiative.