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Waiters serve food and drinks to guests in hotels, restaurants, clubs and similar establishments.

Duties & Tasks
Waiters may perform the following tasks:
  • take restaurant reservations
  • set tables with clean linen or place mats, cutlery, crockery and glasses
  • welcome and seat customers and hand menus to them
  • talk to guests about the menu and drinks and recommend combinations
  • in some cases promote local produce and attractions to visitors from interstate and overseas
  • take customers' orders and pass them to kitchen staff or bar attendants
  • serve food and drinks
  • carve meat
  • make up bills and present them to customers
  • handle money or credit cards
  • clear tables and return dishes and cutlery to kitchens.
  • Working conditions
    Waiters often work split shifts and in the evenings, and on weekends and public holidays. They spend long periods on their feet and may have to deal with difficult customers. Uniforms may be supplied by employers.
    Personal requirements
  • neat personal appearance
  • a high level of personal hygiene
  • good communication skills
  • good memory
  • polite and patient
  • friendly and efficient
  • enjoy working with people
  • able to work as part of a team
  • able to handle money
  • able to cope with the physical demands of the job.
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