How to become a Facilities Officer

Facilities officers provide assistance to ensure the day-to-day smooth management and operation of a building's infrastructure through administrative support and, at times, overseeing maintenance tasks.

Personal requirements for a Facilities Officer

  • Good interpersonal, communication and customer service skills
  • Able to work in a team
  • Able to assess and prioritise tasks
  • Good computer literacy
  • Able to use initiative and work unsupervised
  • Excellent organisational skills

Education & Training for a Facilities Officer

You can work as a facilities officer without formal qualifications. You will probably get some informal training on the job. You can also become a facilities officer through a traineeship in Property Services (Operations). Entry requirements may vary, but employers generally require Year 10. Entry to this occupation may be improved if you have qualifications in facilities management or a related field such as architecture, business, management, property or planning. To get into these courses you usually need to gain your Senior Secondary Certificate of Education. Institutions have different prerequisites and some have flexible entry requirements or offer external study. Contact the institutions you are interested in for more information.


Additional information

The Facility Management Association of Australia (FMA Australia) offers a range of professional development courses relevant to all levels of the facilities management sector. Contact FMA Australia for more information.

Duties & Tasks of a Facilities Officer

Facilities officers:

  • Log, analyse and track maintenance requests
  • Issue work orders to appropriate tradespeople or maintenance officers
  • Match work orders to invoices and send invoices for payment
  • Distribute, archive and coordinate documentation
  • Conduct routine cleaning inspections with cleaners and facilities managers
  • Coordinate recycling and waste management reports
  • Set up meetings, conferences and function rooms
  • Collect and distribute mail
  • Suggest initiatives to improve operating practices, such as increasing energy efficiency.

Tasks

  • Co-ordinates the implementation of repairs, maintenance and renovations, as well as compiling reports on operating expenses and income..
  • Plans, organises, co-ordinates and oversees (generally through subordinate managers or supervisors) administrative and operational activities of a facility..
  • May hire other support staff..

Employment Opportunities for a Facilities Officer

Facilities officers work for public and private organisations that manage buildings and facilities, and may be employed in most industries, including finance, defence, education, retail, public administration and safety, entertainment and manufacturing. With experience, and sometimes further training, facilities officers may take on management responsibilities.


Specializations

Facilities Officer

Facilities officers provide assistance to ensure the day-to-day smooth management and operation of a building's infrastructure through administrative support and, at times, overseeing maintenance tasks.

  • Average age
    Average age
    48 years
  • Future Growth
    Future Growth
    Moderate
  • Gender Share
    Gender Share
    21% female
  • Average full-time
    Average full-time
    44 hours
  • Weekly Pay
    Weekly Pay
    $1,806
  • Skill level rating
    Skill level rating
    High skill
  • Unemployment
    Unemployment
    Lower unemployment
  • Full-Time Share
    Full-Time Share
    87% Full-Time
  • Employment Size
    Employment Size
    17,000 workers
  • Employment Size
    Employment by state
    ACT: 2.8%
    NSW: 33.0%
    NT: 1.2%
    QLD: 18.7%
    SA: 6.9%
    TAS: 1.7%
    VIC: 24.7%
    WA: 10.9%
  • Employment Size
    Age brackets
    15-19: 0.2%
    20-24: 2%
    25-34: 13.8%
    35-44: 23.2%
    45-54: 29.9%
    55-59: 14.6%
    60-64: 10%
    65 and Over: 6.1%
  • Employment Size
    Education level
    Advanced Diploma/Diploma: 19.1%
    Bachelor degree: 15.8%
    Certificate III/IV: 33.9%
    Post Graduate/Graduate Diploma or Graduate Certificate: 7.4%
    Year 10 and below: 7.9%
    Year 11: 3.3%
    Year 12: 12.6%
Is the information on this page correct? Request update

Become a member

Already a member? Login Forgot password?

Join the conversation