How to become an Information Technology Administrator

Information technology (IT) administrators manage the day-to-day operations of IT systems to ensure that the systems run effectively. IT administrators work with IT managers to make sure that the computer system provides sufficient computing power to deliver the desired level of business performance.

Personal requirements for an Information Technology Administrator

  • Aptitude for technical activities
  • Good communication skills
  • Able to quickly understand complex problems and devise effective solutions
  • Willing to maintain and update own knowledge of IT content
  • Able to work independently
  • Able to direct and oversee the work of others

Education & Training for an Information Technology Administrator

To become an IT administrator you usually have to complete a VET qualification. As subjects and prerequisites can vary between institutions, you should contact your chosen institution for further information. You can also become an IT administrator by studying information technology or computing at university with a major in systems administration, network engineering, network security or software development. To get into these courses you usually need to gain your Senior Secondary Certificate of Education. Prerequisite subjects, or assumed knowledge, in one or more of English and mathematics are normally required. Universities have different prerequisites and some have flexible entry requirements or offer external study. Contact the institutions you are interested in for more information.


Duties & Tasks of an Information Technology Administrator

IT administrators:

  • Talk with managerial, administrative and technical staff to determine information needs, data flows and systems definitions
  • Establish and control systems' access and security
  • Coordinate protocols for operation within multi-user IT networks that provide voice, data and text transmission
  • Check systems in order to optimise performance and initiate recovery action after system failures
  • Implement regular housekeeping procedures, including data backup
  • Manage the distribution and retention of data on various storage devices
  • Coordinate system updates and replacement of outdated versions
  • Maintain data dictionaries
  • Provide day-to-day advice to users on data structures and terminology
  • Provide assistance with testing new equipment and systems
  • Prepare technical reports on the operation of systems
  • Prepare systems' cost estimates and cost-benefit analyses
  • Coordinate the work of support staff
  • Provide training in systems use and access.

Tasks

  • Testing database systems and upgrades, such as debugging, tracking, reproduction, logging and resolving all identified problems, according to approved quality testing scripts, procedures and processes.
  • Continually surveying the current computer site to determine future network needs and making recommendations for enhancements in the implementation of future servers and networks.
  • Troubleshooting and providing service support in diagnosing, resolving and repairing server-related hardware and software malfunctions, encompassing workstations and communication infrastructure.
  • Implementing and administering database documentation, guidelines, policies and procedures.
  • Performing the operational establishment and preventive maintenance of backups, recovery procedures, and enforcing security and integrity controls.
  • Ensuring that the design of computer sites allows all components to fit together and work properly, and monitoring and adjusting the performance of networks.
  • Liaising with security vendors, suppliers, service providers and external resources; analysing, recommending, installing and maintaining software security applications; and monitoring contractual obligations, performance delivery and service level agreements.
  • Accepting responsibility for the processes, procedures and operational management associated with system security and disaster recovery planning.
  • Designing and maintaining database architecture, data structures, tables, dictionaries and naming conventions to ensure the accuracy and completeness of all data master files.
  • Preparing and maintaining documentation, policies and instructions, and recording and detailing operational procedures and system logs.

Employment Opportunities for an Information Technology Administrator

IT administrators can work in IT-specific industries and other industries requiring IT expertise. With experience, there are opportunities for self-employment or starting your own business.


Specializations

Database Administrator

A database administrator makes sure that the underlying technologies provide users with flexibility in the management, access, retrieval, sharing and configuration of the large amounts of data held by many systems. IT professionals such as senior programmers and analysts will often advance to this position after they have gained some experience with relevant database software solutions.

Network Administrator

A network administrator provides operational support and management of a diverse area, covering networks involving the internet and private networks, through to large communication networks within various industries.

Systems Administrator

A systems administrator maintains and tunes large operating systems that may be acquired from external system developers in the form of mainframe, desktop or mid-range systems.

Database Administrator

A database administrator makes sure that the underlying technologies provide users with flexibility in the management, access, retrieval, sharing and configuration of the large amounts of data held by many systems. IT professionals such as senior programmers and analysts will often advance to this position after they have gained some experience with relevant database software solutions.

Information Technology Administrator

Information technology (IT) administrators manage the day-to-day operations of IT systems to ensure that the systems run effectively. IT administrators work with IT managers to make sure that the computer system provides sufficient computing power to deliver the desired level of business performance.

Network Administrator

A network administrator provides operational support and management of a diverse area, covering networks involving the internet and private networks, through to large communication networks within various industries.

Systems Administrator

A systems administrator maintains and tunes large operating systems that may be acquired from external system developers in the form of mainframe, desktop or mid-range systems.

  • Average age
    Average age
    40 years
  • Future Growth
    Future Growth
    Moderate
  • Gender Share
    Gender Share
    21% female
  • Average full-time
    Average full-time
    41 hours
  • Weekly Pay
    Weekly Pay
    $1,932
  • Skill level rating
    Skill level rating
    Very high skill
  • Unemployment
    Unemployment
    Lower unemployment
  • Full-Time Share
    Full-Time Share
    89% Full-Time
  • Employment Size
    Employment Size
    43,900 workers
  • Employment Size
    Employment by state
    ACT: 7.4%
    NSW: 33.0%
    NT: 0.8%
    QLD: 15.0%
    SA: 5.6%
    TAS: 1.4%
    VIC: 28.2%
    WA: 8.7%
  • Employment Size
    Age brackets
    15-19: 0.4%
    20-24: 3.6%
    25-34: 27.4%
    35-44: 33.8%
    45-54: 22.9%
    55-59: 6.9%
    60-64: 3.6%
    65 and Over: 1.4%
  • Employment Size
    Education level
    Advanced Diploma/Diploma: 16.2%
    Bachelor degree: 38.3%
    Below Year 10: 0%
    Certificate III/IV: 9.5%
    Post Graduate/Graduate Diploma or Graduate Certificate: 18.1%
    Year 10 and below: 2.4%
    Year 11: 1.9%
    Year 12: 13.8%
    Years 11 & 10: 3.2%
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