Diploma of Property (Agency Management) - CPP51119

Academic Pavilion

Type of institution: Registered Training Organisation
Level: Pre-degree
CRICOS:

This qualification reflects the role of real estate principals who apply knowledge of property agency and compliance requirements, ethical standards and consumer preferences to establish and control real estate functions.This qualification applies to residential or commercial practice in real estate sales, real estate property management, strata management, business broking, stock and station, or auctioneering. Occupational titles may include:Real Estate Agency PrincipalStrata Management Principal Agency Manager Agency Director. Staff who hold this qualification are responsible and accountable for the work of others and are engaged with:understanding business systems, structures, property agency practices and business entitiesunderstanding legal and ethical frameworks for property agency operationsdeveloping systems, procedures and protocols for managing property agency functionsestablishing and controlling trust accounts and property agency business financescoordinating ethics, risk and consumer protection systems to meet industry legal and customer expectations and requirementsdeveloping and maintaining knowledge of industry trendsdeveloping and maintaining relationships with lessors, tenants, vendors and buyers, buyers\u2019 agentsestablishing and implementing strategic business plans and operational plansestablishing and implementing agency and individual brandingleading and managing people, including recruitment, induction, coaching and mentoring for teams and individuals managing work health and safety (WHS) risk to ensure a safe working environment in the real estate industry.Licensing, legislative, regulatory or certification requirementsLicensing, legislative, regulatory or certification requirements apply to real estate practices in all states and territories. Relevant state and territory regulatory authorities should be consulted to confirm those requirements.

Subjects

  • Manage operational finances in the property industry
  • Manage workforce planning
  • Develop a media plan
  • Establish and monitor property industry trust account management practices
  • Manage remuneration and employee benefits
  • Provide property sustainability information in real estate
  • Manage people performance
  • Manage compliance in the property industry
  • Manage employee relations
  • Develop a marketing and service strategy in real estate
  • Interpret market trends and developments
  • Manage ethical practice in the property industry
  • Manage a safe workplace in the property industry
  • Provide leadership across the organisation
  • Manage operational plan
  • Manage teams in the property industry
  • Market the property agency
  • Develop a strategic business plan in the property industry
  • Manage customer service activities in the property industry

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