Certificate IV in Hospitality

Access Training & Logistics Pty Ltd

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems. It provides a pathway to work as a supervisor in hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. It allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Course Fee:

$7,910.00

Entry Requirements:

No minimum education

Structure:

21 units: 9 core; 12 elective

Subjects you can Study:

Core: Enhance customer service experiences; Manage conflict; Lead and manage people; Manage finances within a budget; Coach others in job skills; Implement and monitor WHS practices; plus more. Electives: Use hygienic practices for hospitality service; Use hygienic practices for food safety; Respond to a customer in crisis; Address protocol requirements; Develop and use complex spreadsheets; Clean and tidy bar areas; Attend casino gaming machines; Roster staff; Purchase goods; Plan catering for events or functions; plus more.

Study Pathways:

Diploma of Hospitality; or Diploma qualifications in any service industry field.

Further information:

This qualification is suitable for an apprenticeship pathway.

Campus ATAR/OP Mid Year Intake Study Mode Duration
Geelong No info No
Geelong No info No Full time
Geelong No info No
Geelong No info No Part time
Established in 2003, Access Training & Logistics Pty Ltd is a Registered Training Organisation specialising in workplace training in retail and hospitality, and also customer service. The provider services national employers by training on-the-job, allowing students to learn in their normal working environment. Training is delivered to a range of clients such as major retail outlets, international airlines, hotel chains, retail clothing stores, fresh food chains, supermarket groups and small businesses with office staff.

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