Type of institution: Registered Training Organisation Level: Pre-degree CRICOS:
This qualification would apply to individuals with various job titles including administration managers, general office managers and office managers. Individuals in these roles may possess a sound theoretical knowledge base and use a range of specialised, technical or managerial competencies to plan, carry out and evaluate their own work and/or the work of a team.Licensing/Regulatory Information No licensing, legislative or certification requirements apply to this qualification at the time of publication.
Structure
8 units
Subjects
Plan and manage conferences
Promote innovation in a team environment
Manage and monitor business or records systems
Lead and manage team effectiveness
Manage personal work priorities and professional development
Manage quality customer service
Manage people performance
Manage meetings
Develop workplace policy and procedures for sustainability
Manage business document design and development
Manage an information or knowledge management system
Undertake project work
Manage payroll
Establish and maintain a workgroup computer network