Certificate IV in Hospitality

AGB Training

This qualification is part of the Tourism, Travel and Hospitality Training Package. It reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems. It provides a pathway to work as a supervisor in hospitality settings such as restaurants, hotels, motels, clubs, pubs, cafes, and coffee shops. It allows for multi-skilling and for specialisation in accommodation services, food and beverage, and gaming.

Course Fee:

$2,500.00

Entry Requirements:

No minimum education

Structure:

21 units: 9 core; 12 elective

Subjects you can Study:

Core: Enhance customer service experiences; Manage conflict; Lead and manage people; Manage finances within a budget; Coach others in job skills; Implement and monitor WHS practices; plus more. Electives: Use hygienic practices for hospitality service; Use hygienic practices for food safety; Respond to a customer in crisis; Address protocol requirements; Develop and use complex spreadsheets; Clean and tidy bar areas; Attend casino gaming machines; Roster staff; Purchase goods; Plan catering for events or functions; plus more.

Study Pathways:

Diploma of Hospitality; or Diploma qualifications in any service industry field.

Further information:

This qualification is suitable for an apprenticeship pathway.

Accepts International Students:

Yes

Provider CRICOS: 03356C

Campus ATAR/OP Mid Year Intake Study Mode Duration
South Geelong No info Yes Online 1 year
South Geelong No info Yes Full time 1 year
Established in 2006, AGB Training (AGB) is a Registered Training Organisation providing nationally accredited training and assessment, reporting to: Australian Skill Quality Authority (ASQA), Victorian commission for Gambling and Liquor Regulation (VCGLR), Vic Roads and WorkSafe. AGB is CRICOS accredited offering select courses to International Students. AGBs mission is to provide high quality training courses with the flexibility to focus on the needs and desired outcomes of the client, whilst adhering to all VET Quality Framework VQF and National Vocational Education and Training Regulator Act 2011 standards and guidelines.

Provider CRICOS: 03356C

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