Certificate IV in Leadership and Management

Age Concern Pty Ltd

This qualification is part of the Business Services Training Package. It reflects the role of individuals working as developing and emerging leaders and managers in a range of enterprise and industry contexts. As well as assuming responsibility for their own performance, individuals at this level provide leadership, guidance and support to others. They also have some responsibility for organising and monitoring the output of their team. They apply solutions to a defined range of predictable and unpredictable problems, and analyse and evaluate information from a variety of sources.

Course Fee:

Australian: $1,500

Entry Requirements:

No minimum education


12 units: 4 core; 8 elective

Subjects you can Study:

Core: Communicate effectively as a workplace leader; Lead effective workplace relationships; Lead team effectiveness; Implement operational plan. Electives: Coordinate business resources; Conduct work within a compliance framework; Coordinate implementation of customer service strategies; Implement customer service standards; Report on financial activity; Lead a diverse workforce; Build client relationships and business networks; plus more.

Related Careers:

Office Administrator,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Mulgrave No info No Online
Mulgrave No info No 1 year
Established in 1986, Age Concern Pty Ltd is a Registered Training Organisation that provides customised CPD to registered and enrolled nurses, throughout Australia. Education is through on-line program; face to face seminars, subscriptions and in-service programs. The provider offers the following services; dementia education at all level, including a university recognised unit; person centred care planning and practice; clinical sessions on a range illnesses and chronic diseases and Certificate IV Frontline Management.

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