Certificate III in Retail Operations (12)

Ai Group Training Services

This qualification is part of the Retail Services Training Package. It provides the skills and knowledge for an individual to be competent in retail operations. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets.

Course Fee:

$3,500.00

Entry Requirements:

Relevant vocational experience

Structure:

14 units: 6 core; 8 elective

Subjects you can Study:

Core: Communicate in the workplace to support team and customer outcomes; Work effectively in a customer service environment; Sell products and services; Build relationships with customers; Apply safe work practices; Maintain store safety. Electives: Coordinate retail office; Interact with customers; Promote loyalty programs; Monitor food safety program; Profile a retail market; Coordinate merchandise presentation; plus more.

Related Careers:

Sales Assistant,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Melbourne No info No 2 years
Melbourne No info No 2 years
Wollongong No info No 2 years
Wollongong No info No 2 years
Spring Hill No info No 2 years
Spring Hill No info No 2 years
North Sydney No info No 2 years
North Sydney No info No 2 years
Established in 1999, AI Group Training Services is a Registered Training Organisation and part of the Australian Industry Group. AiGTS offers training in the areas of engineering, manufacturing, management, business, administration, customer contact, health and safety, warehousing operations, transport and logistics and process manufacturing. The provider delivers training in regional areas such as Ballarat, Bendigo, Morwell, Shepparton, Albury Wodonga as well as all major cities. A job placement service into apprenticeships and traineeships is also available through a Group Training Scheme at the AiGroup Training Services. Apprenticeship and Traineeships positions are available in the fields of engineering, administration, mechanical, customer engagement, work health and safety, leadership & management, process manufacturing, competitive systems and practices, flooring technology, driving operations, warehousing and logistics. Training and assessment is conducted on site or online.

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