Certificate IV in Retail Management (12)

Ai Group Training Services

This qualification is part of the Retail Services Training Package. It has been designed to develop the frontline management skills of those working in a retail or business-to-business environment. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small business-to-business outlet or a section or department within a larger business or franchise.

Course Fee:

Australian: $3,600

Entry Requirements:

Relevant vocational experience


10 units: 3 core; 7 elective

Subjects you can Study:

Core: Manage store presentation and pricing; Lead and manage people; Provide a safe work environment. Elective streams: Client and customer service; Cleaning and maintenance; Communication; Computer operations and ICT management; E-business; Finance; Food safety; Governance and legal compliance; Human resource management; Inventory; Marketing and public relations; Merchandising; Product management; Quality and innovation; Risk management and security; Sales; Training and education.

Study Pathways:

After achieving this qualification, individuals may undertake the Diploma of Retail Management or Vocational Graduate Certificate in Retail Leadership.

Campus ATAR/OP Mid Year Intake Study Mode Duration
Spring Hill No info No 2 years
Spring Hill No info No 2 years
Established in 1999, AI Group Training Services is a Registered Training Organisation and part of the Australian Industry Group. AiGTS offers training in the areas of engineering (mechanical and fabrication) management, business administration, flooring technology health and safety, warehousing operations, transport and logistics and competitive systems. The provider delivers training in regional areas, to see which areas we deliver you need to contact our office for exact locations as well as all major cities. A job placement service into apprenticeships and traineeships is also available through a Group Training Scheme at AiGroup Training Services. Apprenticeship and Traineeships positions are available in the fields of engineering, business administration, mechanical, customer engagement, work health and safety, leadership & management, competitive systems and practices, flooring technology, driving operations, warehousing and logistics. Training and assessment is conducted on site, public programs or via blended learning.

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