Certificate III in General Insurance

Applied Training Solutions Pty Ltd

This qualification is part of the Financial Services Training Package. It reflects the job role of entry level employees working in general insurance environments who perform claims administration and customer service duties. Individuals at this level apply knowledge and skills to demonstrate autonomy and judgement and to take limited responsibility in known situations under general supervision. Work functions may include processing and issuing policies, processing and settling claims, responding to customer enquiries and maintaining a customer database.

Entry Requirements:

No minimum education


13 units: 5 core; 8 elective

Subjects you can Study:

Core: Contribute to health and safety of self and others; Work effectively with others; Use business technology; Work effectively in the financial services industry; Develop and maintain in-depth knowledge of products and services used by an organisation or sector. Electives: Provide Tier 2 general advice in general insurance; Provide Tier 2 personal advice in general insurance; Evaluate risk for renewal business; Process alteration to insurance policy; Issue contract of insurance; Provide general advice on financial products and services; Process customer complaints; plus more.

Related Careers:

Insurance Agent, Insurance Officer,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Smithfield No info No
Wollongong No info No
Established in 1999, Applied Training Solutions Pty Ltd is a Registered Training Organisation offering over 90 nationally recognised training qualifications Australia wide. They offer nationally accredited qualifications ranging from Certificate II through to Diploma level, and aim to capably serve the workplace training market and job seeker training needs of Australians.

Is the information on this page correct? Request update

Request Information
Enquiry form

Related courses