Certificate III in Retail

ARA Retail Institute

This qualification is part of the Retail Services Training Package. It reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations. iT provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Course Fee:

Australian: $3,000

Entry Requirements:

No minimum education


13 units: 8 core; 5 electives

Subjects you can Study:

Core: Contribute to workplace health and safety; Identify and respond to security risks; Work effectively in a service environment; Sell to the retail customer; Work effectively in a team; Build customer relationships and loyalty; Assist with customer difficulties; Engage the customer. Plus electives.

Related Careers:

Sales Assistant,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Melbourne No info No
Melbourne No info No Full time
Melbourne No info No
Melbourne No info No Part time
Established in 1990, ARA Retail Institute is a Registered Training Organisation in the retail industry of Australia. The Institute works directly with employers to develop customised training solutions, and delivers training options for a range of levels, from entry level through to senior management.

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