Certificate III in Retail

ATEL Training Solutions

This qualification is part of the Retail Services Training Package. It reflects the role of individuals who have the primary responsibility of engaging the customer, maintaining daily store operations and delivering on organisational expectations. They have sound knowledge of product and service offerings. These individuals possess a range of well-developed skills where discretion and judgement is required. They work with some independence under limited supervision. Some individuals working at this level are responsible for supervising other team members and monitoring day-to-day workplace operations. iT provides a pathway to work in a diverse range of retail settings including specialty retailers, supermarkets, department stores and quick service restaurants.

Entry Requirements:

No minimum education

Structure:

13 units: 8 core; 5 electives

Subjects you can Study:

Core: Contribute to workplace health and safety; Identify and respond to security risks; Work effectively in a service environment; Sell to the retail customer; Work effectively in a team; Build customer relationships and loyalty; Assist with customer difficulties; Engage the customer. Plus electives.

Related Careers:

Sales Assistant,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Wodonga No info No 2 years
Established in 1982, ATEL Training Solutions is a government funded Registered Training Organisation. In 1995, ATEL gained accreditation as a private training provider in Victoria in the business and engineering industry sectors. Now they are known as ATEL Training Solutions and have diversified into Agriculture, Business, Hospitality, Retail, Transport and Logistics industries. ATEL Training Solutions pride themselves in the delivery of accredited training programs that meet the training requirements of apprentices, trainees and industry.

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