Course Level
Non award
Provide Responsible Service of Alcohol (RSA) - SITHFAB002
If you are looking to work in the hospitality industry, getting your RSA gives you the flexibility to work in a variety of different venues including clubs, bars, restaurants, bottle shops, events and festivals. RSA training is manditory for licensees and staff who are selling, offering or serving liquor for general, on-premises, late night and packaged liquor licences
Campus | Duration | Fees | ATAR |
|---|---|---|---|
FRANKSTON - Unit 11 395 Nepean Hwy | Full-time - 4 hours | $55 | N/A |
Structure
The program covers State or Territory liquor legislation Definitions and Key provisions & RSA principles Packaged liquor and Licensing requirements Acceptable proof of age ID Information on the responsible sale or service of alcohol Organisation or house policy and government legislation Non-alcoholic beverages alternatives Providing information Impact of excessive drinking Incorporating recognition of issues into sales and service Standard drinks sizes Monitoring customers for signs of intoxication Monitor customers for signs of drug use Assessing intoxication Strategies for assessing intoxication Factors that may affect individual responses to alcohol Appropriate times to offer food and non-alcoholic beverages Professional refusal of service or sale Appropriate occasions to give a verbal warning Tactful language & asking a customer to leave Conflict resolution Identifying and taking action on safety risks Scope of own responsibility Appropriate persons for referral of difficult situations