This qualification is part of the Public Sector Training Package. It covers occupational specific competencies for those working in operational roles without supervision in the public sector. Graduates at this level will apply knowledge and skills to demonstrate autonomy, judgement, and limited responsibility with established parameters. The generalist qualification is particularly suited to those working in an environment requiring multi-skilled personnel and/or small or regionally based organisations. Specialisation is possible in: human resources management; service delivery; land administration; injury claims administration; injury rehabilitation management; border protection, and revenue administration.

Entry Requirements:

No minimum education


15 units: 6 core; 9 elective

Subjects you can Study:

Core: Uphold the values and principles of public service; Deliver and monitor service to clients; Encourage compliance with legislation in the public sector; Support policy implementation; Value diversity; Apply government processes. Electives: Implement and monitor WHS policies, procedures and programs to meet legislative requirements; Administer human resource processes; Facilitate participation in government service delivery; Undertake native title assessments; Monitor and review injury management cases; Undertake initial rehabilitation assessments; Analyse surveillance products; Undertake legislative decision making; plus more.

Further information:

Students seeking a qualification targeted to a specialisation (such as border protection or injury claims administration) should select the required number of electives from the relevant group. A generic qualification may be obtained by selecting units of competency from across all elective groups.

Campus ATAR/OP Mid Year Intake Study Mode Duration
University of Canberra No info No Variable weeks
Established in 2002, The Australian Centre for Financial and Environmental Compliance Pty Ltd is a Registered Training Organisation. They provide nationally recognised compliance and enforcement training to public sector agencies and local government throughout Australia. Their training has a focus on learning through practical exercises and role plays, and is contextualised to meet the legislative and operating framework of the client.

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