Certificate IV in Information Technology Support

Australian College of Commerce & Management Pty Ltd

This qualification is part of the Information and Communications Technology Training Package. It provides the skills and knowledge for an individual to be competent in supporting clients in a range of technical areas. The qualification has a strong information technology base of core units with the potential for inclusion of a range of broader industry-specific units in the areas of service desk, database, sustainability and network support to suit particular needs.

Course Fee:

Australian: $4,400

Entry Requirements:

No minimum education


22 units: 8 core; 5 specialist; 9 elective

Subjects you can Study:

Core: Contribute to the implementation of the OHS consultation process; Implement and monitor environmentally sustainable work practices; Determine and confirm client business requirements; Create technical documentation; Contribute to copyright, ethics and privacy in an IT environment; Install, configure and secure a small office home office network; Identify and resolve client IT problems; Action change requests. Plus units from specialist groups: Database support; Network communications; Service desk; Sustainability. Plus electives.

Campus ATAR/OP Mid Year Intake Study Mode Duration
Wollongong No info Yes Online 1 year
Wollongong No info Yes 1 year
Wollongong No info Yes 2 years
Established in 1996, the Australian College of Commerce and Management is a Registered Training Organisation that has been operating since the government introduced private providers to Vocational Education. This allowed employers and students greater choice about where they did their qualifications. The College has been the training institution of choice for thousands of students and a wide range of employers across every industry sector. The Australian College of Commerce and Management Pty Ltd offers a range of courses including accounting, business, customer contact, financial services, information technology, marketing and sales. Courses are available by external or flexible delivery Australia-wide, with support through telephone tutorials. Online learning and face-to-face training is also available.

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