Certificate IV in Retail Management (12)

Australian College of Higher Studies

This qualification is part of the Retail Services Training Package. It has been designed to develop the frontline management skills of those working in a retail or business-to-business environment. It applies to those who are managing a small retail outlet, a section or department within a larger retail store, a small business-to-business outlet or a section or department within a larger business or franchise.

Entry Requirements:

Relevant vocational experience


10 units: 3 core; 7 elective

Subjects you can Study:

Core: Manage store presentation and pricing; Lead and manage people; Provide a safe work environment. Elective streams: Client and customer service; Cleaning and maintenance; Communication; Computer operations and ICT management; E-business; Finance; Food safety; Governance and legal compliance; Human resource management; Inventory; Marketing and public relations; Merchandising; Product management; Quality and innovation; Risk management and security; Sales; Training and education.

Study Pathways:

After achieving this qualification, individuals may undertake the Diploma of Retail Management or Vocational Graduate Certificate in Retail Leadership.

Campus ATAR/OP Mid Year Intake Study Mode Duration
Bungendore No info No Online
Bungendore No info No
Bungendore No info No Full time
Bungendore No info No Part time
Bungendore No info No
Australian College of Higher Studies is a Registered Training Organisation. Training is available in the areas of Business, Management, Early Childhood Education, Finance, Hospitality, Human Resources, Project Management, Retail and Tourism. Most courses are available through online delivery and group sessions are booked with clients by arrangement. Clients range from federal, state and local governments, businesses and individuals wishing to have further development of staff and/or individuals.

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