Certificate III in Retail Operations (12)

Australian Forensic Services Pty Ltd

This qualification is part of the Retail Services Training Package. It provides the skills and knowledge for an individual to be competent in retail operations. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets.

Entry Requirements:

Relevant vocational experience

Structure:

14 units: 6 core; 8 elective

Subjects you can Study:

Core: Communicate in the workplace to support team and customer outcomes; Work effectively in a customer service environment; Sell products and services; Build relationships with customers; Apply safe work practices; Maintain store safety. Electives: Coordinate retail office; Interact with customers; Promote loyalty programs; Monitor food safety program; Profile a retail market; Coordinate merchandise presentation; plus more.

Related Careers:

Sales Assistant,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Deakin No info No
Australian Forensic Services Pty Ltd is a Registered Training Organisation based in Canberra. It provides training in the areas of investigation, statutory compliance and fraud control, government, security and risk management, public safety and intelligence, business services, management, work health and safety, information technology, training and education. AFS provides customised training that can be delivered across Australia.

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