Certificate IV in Information Technology Support

Australian Forensic Services Pty Ltd

This qualification is part of the Information and Communications Technology Training Package. It provides the skills and knowledge for an individual to be competent in supporting clients in a range of technical areas. The qualification has a strong information technology base of core units with the potential for inclusion of a range of broader industry-specific units in the areas of service desk, database, sustainability and network support to suit particular needs.

Entry Requirements:

No minimum education


22 units: 8 core; 5 specialist; 9 elective

Subjects you can Study:

Core: Contribute to the implementation of the OHS consultation process; Implement and monitor environmentally sustainable work practices; Determine and confirm client business requirements; Create technical documentation; Contribute to copyright, ethics and privacy in an IT environment; Install, configure and secure a small office home office network; Identify and resolve client IT problems; Action change requests. Plus units from specialist groups: Database support; Network communications; Service desk; Sustainability. Plus electives.

Campus ATAR/OP Mid Year Intake Study Mode Duration
Deakin No info No
Deakin No info No Full time
Deakin No info No Part time
Australian Forensic Services Pty Ltd is a Registered Training Organisation based in Canberra. It provides training in the areas of investigation, statutory compliance and fraud control, government, security and risk management, public safety and intelligence, business services, management, work health and safety, information technology, training and education. AFS provides customised training that can be delivered across Australia.

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