Provide Responsible Gambling Services (SIT Unit)

Australian Hotels Association (NSW)

This unit is part of the Tourism, Travel and Hospitality Training Package. It deals with the skills and knowledge required to provide responsible gambling services, and to assist those customers who have issues with problem gambling. Responsible gambling services must be provided wherever gambling activities are undertaken. In the hospitality industry, the gambling environment is usually referred to as the gaming area and is provided in a range of venues, such as hotels, motels, clubs, pubs and casinos. Hospitality venues may operate Totalisator Agency Board (TAB) outlets for wagering on racing and sport events. They may also cover the full range of gaming activities, including operating gaming machines, table games, Keno and lotteries.

Entry Requirements:

No minimum education

Subjects you can Study:

Implement responsible gambling practices; Provide information and assistance to customers about problem gambling.

Further information:

The unit also relates to satisfying the requirements for providing responsible gambling services under state and territory legislation. The terms used to describe this vary across state and territory regulatory bodies and can include Responsible Conduct of Gambling (RCG), Responsible Service of Gaming, or Responsible Service of Gambling (RSG). Under differing state and territory legislation this is a required certification unit for certain nominated personnel operating in licensed gambling premises.

Related Careers:

Gaming Worker,
Campus ATAR/OP Mid Year Intake Study Mode Duration
Sydney No info No
Australian Hotels Association NSW is a Registered Training Organisation and a political lobby group seeking change for the benefit of the hotel industry. It aims to be the leading hotel and hospitality industry association providing cost effective support in promoting professional and ethical practices. They offer training in hospitality.

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